Call us
If you'd like to talk to someone from the Snapper team, please call our Helpdesk on 0800 555 345.
Monday to Friday 8am – 6pm
Saturday 8am – 1pm
If your registered Snapper is lost or stolen and you are calling outside our Helpdesk hours, please leave a detailed message and we’ll put a block on it as soon as our Helpdesk is open.
Pop in and see us
If you're in Wellington, call into Snapper HQ:
Level 8, Kordia House
109-125 Willis Street
Wellington 6011
We're here Monday to Friday from 9am - 5pm.
You can access Snapper HQ either from Willis Street or Manners Street.
Email us
Our general email address is info@snapper.co.nz.
(Please include your 16 digit Snapper number in the email if you have an issue with your Snapper.)
If you have a question about your Snapper, we suggest you check out our FAQs first as you may find we've got an answer for you there already.
Sign up for our newsletter
To receive regular updates about Snapper, you can sign up here.
Send us your feedback
Use the feedback form to tell us what you think about Snapper.
Follow us on Twitter
If you're part of the Twitterverse, follow TeamSnapper if you want to ask questions and join in on the conversation. If Snapper giveaways and promotions are your thing, we've got that covered over at SnapperWishFish.
Like us on Facebook
Ask us your questions and join in on the conversation on the Snapper Facebook page.
Write to us
Snapper Services Ltd
PO Box 11454
Manners Street
Wellington 6142