How safe is Snapper?
To keep the money on your Snapper safe, make sure you register it. This protects the balance on your card, making it safer than cash. It's safer than cash because if you lose cash, you can't get it back...
To register your Snapper, you need to have a Snapper account. If you don't already have one, you can set up a Snapper account up now (it's free), and register your Snapper whilst you're here. If you already have a Snapper account, you can go right ahead and register your Snapper now.
Once you've registered your Snapper, your balance is protected if your Snapper is ever lost or stolen. If you do lose it, call our Helpdesk on 0800 555 345 and let us know. We'll put a block on the card so that no one else can use it.
After three working days we'll arrange to transfer your Snapper balance to a replacement Snapper (you'll need to pay for the replacement Snapper).
If you don't register your Snapper and you lose it, then there's nothing we can do, so make sure you register your Snapper as soon as you can.