Safer than cash
It's a really good idea to register your Snapper.
It'll make your Snapper safer than cash - protecting it if it is lost or stolen - plus it gives you online access 24/7 to your Snapper balance and transaction history.
Registering your Snapper takes a couple of minutes and gives you complete peace of mind.
On this page:
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Report a lost Snapper
If your Snapper is lost or stolen and you have registered it, then call the Snapper Helpdesk immediately on 0800 555 345. We'll put a block on the Snapper so that no one else can use it. If after three working days you've still not found your Snapper we can arrange to transfer your balance to a replacement Snapper. You will need to pay for the replacement Snapper.
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About your privacy
It is your choice whether you register your Snapper or not. You can buy your Snapper from a Snapper retailer, and top it up at a Snapper retailer or Snapper kiosk without handing over any personal information of any kind. However, an unregistered card is not protected if you lose it, and you will not be able to top up online or view your transaction history.
If you do choose to register your Snapper, then your information is kept secure and only used to allow you to top up, view your transactions and in case your card is lost or stolen.
When you register your Snapper we will ask you if you want to receive Snapper newsletters and newsflashes. These updates will keep you informed of new Snapper products and services, and let you know about our Snapper competitions, promotions and exclusive Snapper retail deals. You can decide at any time whether you want to receive these updates or not.