What is MySnapper?
MySnapper is a standalone application that works with a Snapper USB or Snapper Feeder and allows you to instantly check your Snapper balance, top up your Snapper or buy a travel pass online using your credit card.
Download MySnapper to your PC, Mac or Linux computer and simply run the program to quickly check your balance, buy a travel pass or top up at any time. Please note that if you're a Linux user the functionality to buy a travel pass is not yet available.
How to use MySnapper
With MySnapper on your computer it's now quicker and easier than ever to check your Snapper balance and see the status of your travel passes. You don't even need to visit the Snapper website. Just launch MySnapper and away you go!
Top tip: Create a shortcut to the MySnapper application on your desktop or on your dock to make it easy to find when you're in a hurry.
Checking your balance, concessions and pass status with MySnapper
- Launch the MySnapper application.
- Pop either your Snapper USB into your computer's USB port or,
- If you're using a Feeder, put it into the USB port, and then just slide any Snapper under the clip.
- Your balance is displayed in the dashboard panel on the left-hand side of the MySnapper window, together with details of any travel passes or concessions.
Topping up with MySnapper
- With your Snapper connected (see above) click on the "Top up" link.
- Type in the amount you'd like to load on to your Snapper.
- Enter your credit card details.
- Click the "Top up" button.
- You will see a confirmation screen that shows your old and new balance and gives you the option to print out a receipt.
- The dashboard panel on the left will now display your updated balance.
Buying a travel pass with MySnapper
- With your Snapper connected (see above) click on the "Buy a pass" link.
- Select the travel pass that you would like to load on to your Snapper.
- Enter your credit card details.
- Click on the "Buy now" button.
- You will see a confirmation screen that shows your new travel pass and gives you the option to print out a GST tax invoice.
- The dashboard panel on the left will now display your new travel pass details.
- If you already have an active travel pass loaded, you can still buy a new travel pass. Your Snapper is smart enough to use up your current travel pass first. Your new travel pass then becomes active the next time you tag on.
- For more information on travel passes, check out the Travel passes on Snapper FAQs.
How to get MySnapper
Choose the link below for your computer and follow the instructions. If you've got a Snapper USB already or a Snapper Feeder, then you'll be checking balances, buying travel passes and topping up in no time at all. If you don't have a Snapper USB or Feeder just yet, you can still download MySnapper, it just won't do anything. Go to the Snapper store now and get your order in. Most orders are in your post box within a couple of days of ordering.
Download MySnapper for Windows
Please note that for Linux users the functionality to buy a travel pass is not yet available.
How to get a Snapper USB or a Snapper Feeder
As you're more than likely sitting at your computer right now, the quickest and easiest way to grab a Snapper USB or a Snapper Feeder is to go to the Snapper store and place your order online. In most cases your shiny new Snapper will be with you in a couple of days.
Some Snapper retailers also stock USBs and Feeders, but not all, so maybe give them a call first. And if you're in Wellington and simply can't wait, then pop into Snapper HQ at Level 8, Kordia House, 109-125 Willis Street, Wellington, where we have the full range of Snapper goodies available from 9:00am to 5:00pm Monday to Friday.
Compatibility
MySnapper works with most recent versions of Windows from XP onwards and all Intel Macs from OS X version 10.5 onwards. It also works with other operating systems such as Linux. Please see below for the complete list of system requirements.
Although you top up online, MySnapper doesn't use your browser, so it doesn't matter if you're using Internet Explorer or Firefox, Safari or Chrome... MySnapper will still work.
The Snapper Feeder is designed to work with a Snapper card such as a Snapper Red or a Snapper Mini. The card just slips under the clip and stays in place.
If you have another type of Snapper, such as a Snapper Sprat, then you can still use the Feeder. Just hold your Sprat firmly onto the Feeder to read the balance, and if you're topping it up, make sure you keep it still until the transaction is complete. (Snapper Household Hint No. 28,407: A spot of BluTack® is great for keeping an unruly Sprat in place!).
System Requirements
This is the full set of minimum requirements and recommended hardware needed to run MySnapper.
Windows
- Intel® Pentium® III processor (Pentium 4 recommended)
- Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 2 or 3, Windows Server® 2003, Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64-bit editions) with Service Pack 1, or Windows 7
- 512MB of RAM (1GB recommended)
Mac OS
- Intel Core™ Duo or faster processor
- Mac OS X v10.5 or v10.6
- 512MB of RAM (1GB recommended)
Linux
- Intel Pentium III processor (Pentium 4 recommended)
- Fedora Core 10, Ubuntu 9.04, or openSUSE® 11.1
- 1GB of RAM
Please note that for Linux users the functionality to buy a travel pass is not yet available.
Check out the MySnapper FAQs for support on downloading, installing and using MySnapper.