Why can’t I top up my Snapper?
- Have you checked that everything’s plugged in properly? Check to see if the balance is currently being displayed.
- If you’re using a Snapper Feeder, have you got a Snapper securely in place under the clip?
- Are you online? You can check balances offline as the balance is read directly from the Snapper. For topping up however, we need to process your credit card payment, and you must be online for that to happen.
- Are you trying to add less than $10? Try a larger amount.
- Will the total value of your Snapper add up to more than $300? If so, try a smaller amount.
- Are you sure you’re using the correct credit card details? Check your details and try again.