Why has my log in changed?
With the launch of the new Snapper website we simplified the log in process. If you had a Snapper account on our old website, and you're not sure what to do, then here's what's changed.
- On the old Snapper website, you had a Challenge Question such as "What's my favourite colour?" or "What's my mother's maiden name?"
- The answer to your Challenge Question on the old site is now your password on this website.
- So if your Challenge Question was "What's my favourite colour?" and your answer was "Purple", then "Purple" is your password on this website.
- Simply log in with your usual email address and your password as described above and enjoy all of the great new features of the brand new Snapper website.
If you have any problems and find that you can't log in then you can select the "I've forgotten my password" link from the Snapper homepage.
If you have successfully logged in, but would like to change your password, the go to My account and select Manage my account.