Snapper Services is focused on accelerating the journey to a sustainable world by enabling excellent, frictionless public transport experiences through intelligent ticketing solutions and data-driven tools that enhance and streamline operator performance.
Snapper Services designs, builds and supports solutions used by transport authorities and operators around the world. Today, we operate two core product lines:
Snapper ticketing Snapper pioneered contactless, small-value smart-card payments in New Zealand in 2008, creating a new category in the market and setting the benchmark for simple, reliable passenger experiences. Snapper provides a modern, adaptable platform that integrates with existing systems and enables mobile top-ups, customer self-service, and flexible account-based capabilities.
Mosaiq Transit Intelligence Suite The Mosaiq Transit Intelligence Suite is our cloud-based public transit analytics platform used by public transport operators and authorities globally. It provides accurate, unified, and actionable insights that help teams identify inefficiencies, improve network performance, and maintain complete visibility across operations.
The Mosaiq Suite includes:
Snapper Services is headquartered in Wellington, New Zealand, with a European Headquarters in Belfast, United Kingdom and employs more than 80 people specialising in data, engineering, technology, business development, customer success, design, marketing and customer experience.
Snapper Services is part of the ICM Mobility Group, which invests in and partners with companies shaping the digital transformation of the mobility sector, supporting everything from journey planning and smart ticketing to digital payments and operational insights.
Snapper is powered by a team of world-class people committed to delivering design-led, customer-centred solutions that improve public transport for people and cities.
The leading edge technology underpinning Snapper is from Korea Smart Card Company (KSCC). KSCC was established to install and operate Seoul’s new transportation system in 2004. The company operates the system, settles fares, and issues the contactless T-Money card and devices. The system handles 30 million transactions daily on almost 20,000 buses across 242 operators, 73,000 taxis and 8,000 metro train gates.
Activata is the prepay innovator, helping New Zealand retailers to sell the products that keep kiwis connected.
From prepaid mobile top-ups to prepaid electricity, the best-selling phone cards to generic prepay currency, Activata offer content providers nationwide reach into the places that consumers go most often and we provide retailers the prepay products that keep customers coming back for more.
Activata is New Zealand’s only kiwi-owned prepay network, focused on providing excellence in prepaid innovation, design development, consultancy and execution.
Snapper started working with Activata in 2016 to support the Snapper retail top up network after Eftpos New Zealand announced they were turning off their network integration switch.
HTS Group has Australasian expertise in end-to-end ticketing integration and maintenance, with significant experience in integrating electronic ticketing systems for the public transport sector.
ABnote is the Asia-Pacific leader in cards manufacturing and personalisation. From card design, pre-press, personalisation and packaging to in-store and consumer delivery, ABnote is positioned to provide efficient and effective quality card services and is quality driven and adaptable to changes in the card industry.
ABnote manufactures and produces all card types – from paper through to plastics, laminated, PVC and polycarbonate – incorporating security, not only into the design, but into the finished card product as well.
