Snapper iOS app

The perfect companion for your Snapper card

Available now on iPhone 7/iOS 13 and above.

Wellingtonians with iPhone 7/iOS 13 and above can now instantly top up and check the balance on their Snapper cards – anywhere, any time.

Apple’s iOS13 update has enabled Snapper and Metlink to launch the much-requested Snapper iOS app, the perfect companion for Snapper cards. Apple users with iPhone 7/iOS 13 and above can sign in to their existing Snapper account, then scan a Snapper card to instantly top up, check a card balance and more.

Sign in to your existing Snapper account, then follow instructions to scan a Snapper card by holding it flat to the phone. Once scanned, you can use the app to:

  • check a Snapper card balance
  • top up a Snapper card (minimum top-up of $1)
  • view transaction history
  • view current concessions
  • view any passes on the Snapper card
  • save your payment details
  • collect any travel refunds.

This is the first release of the Snapper iPhone app with more features to come in future releases

Download it now from the App Store. 

Not an iPhone user? We’ve got an Android™ app as well. Download it now.

Compatibility

The Snapper iOS app is compatible with iPhone 7/iOS 13 and above. Older Snapper cards (without a + in the top right corner) or Snapper Sprats may not work with this app. If you experience problems, please get in touch and we will swap out your old Snapper for a new one.

This app is designed for use in conjunction with Snapper cards to pay as you go for travel in Wellington. Snapper RideBank cards should continue to be managed through the existing RideBank app.

Have feedback on the app or a suggestion for a feature?

Please get in touch to pass your thoughts on to the team.

Link to FAQ page for help.