The easiest way to get in touch regarding a Snapper query is to log in to your Snapper account and select the “GET HELP” button located next to your registered Snapper card balance.
This will generate an email to one of the Snapper Support team and they will be in touch.
Free helpdesk hotline:
0800 555 345
Helpdesk open hours:
Monday to Friday 8:00am-6:00pm,
The team are online to answer your queries Monday to Friday 7:00 am-7:30 pm and Weekends 11:00 am-3:00 pm.
Snapper Services Centre
Wellington i-SITE Visitor Centre
111 Wakefield Street 6011
(In front of the Michael Fowler Centre)
Monday to Sunday 8.30am – 5:00pm
Public holidays 9:00am – 4:00pm,
Closed Christmas Day
Expressions Art and Entertainment Centre, 836 Fergusson Drive, Upper Hutt
Monday to Friday 9:00am – 4:00pm
Saturday, Sunday and public holidays 9.30am – 4:00pm