The easiest way to get in touch regarding a Snapper query is to fill out one of the following forms, your query will be actioned from the team and you will receive a response via email.
Free helpdesk hotline:
0800 555 345
Helpdesk open hours:
Monday to Friday 8:00am-6:00pm,
The team are online to answer your queries Monday to Friday 8:00am – 6:00pm.
Please be aware that under level 4 COVID-19 restrictions our i-SITE service centres will be closed.
Snapper Services Centre
Wellington i-SITE Visitor Centre
111 Wakefield Street 6011
(In front of the Michael Fowler Centre)
Monday to Sunday 8.30am – 5:00pm
Public holidays 9:00am – 4:00pm,
Closed Christmas Day
Expressions Art and Entertainment Centre, 836 Fergusson Drive, Upper Hutt
Monday to Friday 9:00am – 4:00pm
Saturday, Sunday and public holidays 9.30am – 4:00pm