How do I see my Contactless payment transactions? Contactless Travel Portal No sign‑up is required to view your contactless transactions. Simply visit the Contactless Travel Portal and log in using your payment card details. Once logged in, select Trip history from the menu on the left. Your trip history for the past 90 days will be displayed. You can use the search filters to find a specific transaction, including From date, To date, Minimum amount, and Maximum amount. In the Cards section, you can view your linked payment cards. This section also shows your Cardholder ID, which is a unique alphanumeric code that our Customer Care team can use to look up your transactions. Refund History In the left‑hand panel of the Traveller Portal, under Refunds, you can view your refund history. This includes the refund amount, the trip details (when and how you travelled), the date and time the refund was processed, and the payment card it was refunded to. Seeing your fare Your fare will not be shown on the bus or rail card reader when you tag off. To see how much your trip cost, log in to the Traveller Portal and view your trip details there under Trip history. After you tag off using contactless payments, it can take a few minutes for your Trip history to update, so you may briefly see your tag on and tag off listed as two separate trips along with a “→” showing the fare charged; once the system finishes processing, these will merge into a single completed trip displaying the correct total fare.
