What is the default/penalty fare on rail?

The default/penalty fare will depend on which station you tag on at.

If you tag on at a station and forget to tag off at your destination, a default fare will be charged. Off‑peak discounts and concessions apply where relevant. A full list of default fares is available on Metlink’s website.

Any default/penalty fare will come off your Snapper balance the next time you tag on a bus or rail journey. If you do not have enough balance on your card to cover the default/penalty fare, you will be unable to tag on until your card is topped up with sufficient credit.

If you think you’ve been unfairly penalised, just use this web form to get in touch with us, and we’ll happily look into it for you.