If you have an Android NFC smartphone or iPhone 7/iOS 13 and above you can download our companion app and access all your account information as well as check your balance, view your transaction history and top up on–the–go.
Download from Google Play or the App store.
On the bus – if your balance is below $12 it will display on the card reader screen when you tag on and tag off.
Over the phone – call 0800 555 345 and follow the voice prompts
At a kiosk – we have kiosks all over Wellington. Find your nearest kiosk.
Ask a Snapper retailer – find your nearest Snapper retailer and ask them for a print-out of your Snapper balance.