Check your balance

Got a mobile phone?

If you have an Android NFC smartphone or iPhone 7/iOS 13 and above you can download our companion app and access all your account information as well as check your balance, view your transaction history and top up onthego.  

Download from Google Play or the App store



No mobile phone?

On the bus – if your balance is below $12 it will display on the card reader screen when you tag on and tag off. 

Over the phone – call 0800 555 345 and follow the voice prompts 

At a kiosk – we have kiosks all over Wellington. Find your nearest kiosk.

Ask a Snapper retailer  find your nearest Snapper retailer and ask them for a print-out of your Snapper balance.