If you – or your kids – are aged 16+ and enrolled in full-time secondary education, then it’s time to renew those travel concessions. The good news is you only need to do this annually by 28th February in order to enjoy discounted student travel all year round.
Renewing your concession in person?
Drop in to see either the Wellington (https://goo.gl/maps/UpZTUzCgkz82) or Upper Hutt iSite (https://goo.gl/maps/oTYHWo8s48u) team with your Snapper card and proof of enrolment – e.g. your 2019 school ID or a letter from your school confirming your enrolment for the 2019 year.
Renewing your concession online?
Email us at firstname.lastname@example.org and remember to include:
• your 16 digit Snapper card number (this is printed on the back of your Snapper card)
• your registered email address (from your Snapper website account)
• proof of enrolment – e.g. a scan of either your 2019 school ID or a letter from your school confirming your enrolment for the 2019 year.
How do I know whether my student travel concession is working?
When you tag on the bus, listen for the beeps: if you hear two beeps, then you have been charged the discounted fare. If you hear just one beep, it means you have been charged the adult fare. If you’ve set up your student travel concession and only hear one beep when you tag on, get in touch with us so we can help sort things out for you.
What if my school ID card has Snapper on it already?
If your school ID card has Snapper built in (you’ll be able to tell as it will feature our Snapper fish logo), then your travel discount is ready to be used on the bus. We recommend you register your new ID/Snapper card on our website to keep your balance safe in case you ever lose it.
What if I’m not returning to school?
If you’re not returning to a Wellington region school in 2019 then you don’t need to do anything: your student travel concession will expire on 28th February 2019 and you’ll be charged the adult fare next time you tag on the bus.
What if I’m off to uni?
If you’re enrolling in tertiary education this year, then you’re eligible for a different discounted rate – this is set up through your place of study. Let your current travel concession expire on 28th February and follow instructions from your tertiary education provider or apply online here (https://tertiary.snapper.co.nz/#/student/application) to set up your new tertiary concession.
If you have any more questions please email us at email@example.com
All the best for the new academic year!
Wellington i-SITE Visitor Information Centre
★★★★★ · Tourist information center · 111 Wakefield St
Upper Hutt i-SITE Visitor Information Centre
★★★★★ · Tourist information center · Expressions Arts and Entertainment Centre, 836 Fergusson Drive