Snapper Christmas hours 2022

We hope all of our wonderful customers have at least a small break with friends and whānau lined up over the holiday season, at the end of another big year.

The Snapper team will be taking some time out, but there will still be plenty of ways for you to reach us or get assistance with your Snapper needs during this time, and our regular Customer Care hours will resume from 9 January 2023.

In person

Wellington i-SITE Visitor Centre
111 Wakefield Street, Wellington

Upper Hutt i-SITE Visitor Centre
836 Fergusson Drive, Upper Hutt

Christmas hours:

24 December – 8:30am to 3:30pm
25 December – closed
26 December – 7:30am to 3:30pm
27 December – 8:30am to 5pm
28 December – 8:30am to 5pm
29 December – 8:30am to 5pm
30 December – 8:30am to 5pm
31 December – 8:30am to 3:30pm
1 January – closed
2 January – closed

Christmas hours:

25 December – closed
26 December – closed
27 December – closed
28 December – 9am to 4pm
29 December – 9am to 4pm
30 December – 9am to 4pm
31 December – 9am to 4pm
1 January – closed
2 January – closed
3 January – closed

Online support

The team will be responding to queries received via our website, apps, emails, and social media channels during the following days/hours:

28 December – 8am to 6pm
29 December – 8am to 6pm
30 December – 8am to 6pm
4 January – 8am to 6pm
5 January – 8am to 6pm
6 January – 8am to 6pm

By phone

Snapper’s helpdesk – 0800 555 345 – will be closed on weekends and public holidays, but otherwise available during standard business hours (8am to 6pm) on the following days:

28 December
29 December
30 December
4 January
5 January
6 January

Purchases from the Snapper website

Any web orders placed after December 22nd will be fulfilled on January 4^th when the Snapper office reopens.

Meri Kirihimete from Team Snapper – have a safe and merry holiday.