With 2019 nearly done and dusted the team at Snapper HQ will be tagging off from Friday 20th December, returning on Monday 6th January 2020. Should you need any Snapper-based assistance over the holiday period, you have a few options: Self-service assistance online If you’re…
We are pleased to let you know the compatibility issues with the most recent macOS, Catalina, have been resolved. If you are a Catalina user you will need to re-install the MySnapper app, please check out our how-to guide for more information.
If you’re a Snapper kiosk regular, you’ll know a couple of our Wellington kiosks have had recent changes in living situation. No one likes moving so we thought it a good idea to send out a wee update on where our Snapper kiosks are at,…
Snapper has updated the terms and conditions of the Snapper card in line with new guidance from the Commerce Commission. The Commerce Commission conducted a review of the terms of use of Public Transport travel cards across New Zealand in 2017. As a result, guidance…
Data security is really important to us at Snapper and something we take very seriously. In order to continue to offer the best security that we can, we’re upgrading our systems to accept Transport Layer Security (TLS) 1.2. This update is required by The PCI (Payment Card Industry) Security Standards Council who set the…
In light of recent feedback, we have been working with our retail partner, to ensure retailers who offer Snapper top-ups are able to run their business efficiently. All product and service providers who offer credit card and debit card payment options to their customers, incur…
We love your feedback, good or bad, because it underpins everything we do here at Snapper. So when we heard that some of the retailers that offer Snapper products were forcing you to pay additional fees or make a purchase, we were disappointed. The nature…
Looking for a paid job while you’re still studying that doesn’t require a hair net? One that kick starts your career before you’ve even left university? An opportunity to do real work and not just “practice”? Snapper are recruiting now for student intern and graduate roles!…
Way, way back when Snapper first launched in Wellington, the primary way to top up a Snapper was at your local dairy or convenience store. Back then – and yes, same as now – Apple had not provided iPhone NFC integration capability (shot guys), and…
This year Snapper is getting behind the World Carfree day initiative. As the title suggests, the day is all about not using a car and finding alternative means of transport. Before we tell you how you can get involved and be in to win a…
Two weeks ago, I’d never heard of Pokemon Go. Last week it seemed to be all people could talk about on social media but it didn’t really hit my radar until yesterday… Two strapping young Snapper developers shot past the marketing department at a pace…
Written by: Ritsa Magiannis ‘Let them eat cake!’ said a French princess when told of the bread shortage among the peasants of her realm (it was not Marie Antoinette, as frequently cited). It’s also the cry of our own CEO, Miki. In fact, it’s written…
In the coming weeks you may notice that the Snapper terminals in retailers have changed. We’ll be replacing the old Snapper lilypad-style reader (connected to the EFTPOS terminal) with a more standard payment terminal. This is the same payment terminal that is already used by…
A number of the software developers at Snapper attended KiwiCon late last year. This is an IT security conference (i.e. a hacker’s conference), so we were pretty excited about what the team would report back to the rest of us. Would we be regaled with…
