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Using Snapper
Buying a Snapper card
Create an account and register a Snapper card
Topping up
Where to use Snapper
Snapper on Bus
Snapper on Rail
Passes
Bus passes
Rail passes
Metlink Explorer day passes
Which rail pass do I need?
Concessions
Child concessions
Tertiary concessions
Accessible concessions
Community Connect concessions
Locations
Store
Help
News
Account
Using Snapper
Do I have a first-generation Snapper card?
Problems topping up
Collecting a token
How do I transfer my balance to another card?
Collecting a refund
Reporting an overcharged journey
Getting a receipt
Minimum top-up amounts
Are there any top up fees?
What is a penalty/default fare?
How IOUs work
Pay for multiple people with a card (bus only)
What happens if I forget to tag off?
Reset your password
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Using Snapper
Buying a Snapper card
Create an account and register a Snapper card
Topping up
Where to use Snapper
Snapper on Bus
Snapper on Rail
Travel passes on Snapper
Bus passes
Rail passes
Metlink Explorer day passes
Which rail pass do I need?
Concessions
Child Concession
Tertiary Concession
Accessible Concession
Community Connect concessions
Locations
Store
Help
News
Account