Manage your account

Got a mobile phone?

If you have an Android NFC smartphone or iPhone 7/iOS 13 and above you can download our companion app, and log in with your existing account or create a new one, register cards and contact customer support – and more.

Download from Google Play or the App store



No mobile phone?

Check the links below for all our usual services. 

Missing a topup 

Been charged for something unexpected and need more information 

Something else 

Create a new account and register a card

Register a card to an existing account

Lost and/or need to block a Snapper card